Chapter 1 General

Article 1 (Purpose)

Article 2 (Definition of the Terms)

1. 1. Definition of the terms used in this Terms and Service are as follows :
   1. ① 'BQMS' means a partner B2B system operated by Samsung Electronics. BQMS provides KNOX Portal Sign-on function and related services.
   2. ② 'User' means a member who receives the Services provided by BQMS in accordance with this Terms of service by accessing BQMS.
   3. ③ 'Member' refers to an individual who has provided his/her personal information to BQMS and who can constantly receive BQMS information and continue to use the Services provided by BQMS.
   5. ④ 'Samsung Member' refers to a BQMS Member and employee or associate who has his/her user account in KNOX Portal.
   6. ⑤ 'Supplier Member' refers to a BQMS Member and Samsung Supplier's employee who has his/her user account in BQMS.
   7. ⑥ 'ID' refers to a combination of alphabetic characters and numbers selected by the Member and approved by the Company for the Member's service use.
   8. ⑦ 'Password' refers to a combination of characters and numbers chosen by the Member to verify the identity of the Member distinguished by the ID and to protect his or her rights.
   9. ⑧ 'Termination' refers to the cancellation of the Service contract by the Company or Member.
   10. ⑨ 'Posting' refers to messages, photos, videos, files and links composed of signs, characters, sounds, pictures and movies that the Subscriber had posted on the Service while using the Service.
2. 2. Terms which are not specified in the first term will be decided by relevant laws, regulations and provisions otherwise follow the common practice.

Article 3 (Effect and Amendment of the Terms of Service)

1. 1. The Company posts the link of this Terms of Service on the initial page of the BQMS website for their easy identification by the User. Contents of the Terms of service shall be accessed by the User through the connecting screen.
2. 2. The Company may amend this Terms of service to the extent that such amendment does not violate the relevant acts, such as the Act on Consumer Protection in Electronic Commerce Transactions, Etc., Regulation of Standardized Contracts Act, Framework Act on Electronic Commerce, Digital Signature Act, Act on the Promotion of Information and Communication Network Utilization and Information Protection, etc.
3. 3. In case the Company amends the Terms of Service, it shall post the effective date and reasons for amendment along with the current user agreement on the initial page of the BQMS website starting from seven (7) days before the effective date to the day before the effective date. However, in case of revising the Terms of Service unfavorably to the Member, it shall be notified with the grace period of at least thirty (30) days. In such case, the Company shall specifically compare the pre- and post-amendment details for the User's easy identification of the difference.
5. 4. In case the Member does not consent to the application of the amended Terms of service, the provisions of such amendment shall not be applied, and the Member may terminate the use agreement. Notwithstanding the foregoing, failure by the Member to object expressly to the amendments despite a clear notice by the Company regarding the assumed consent by the Member within thirty (30) days of the notice shall be regarded as having provided consent to the amendments.
6. 5. The Company shall not be responsible for the damages of the User arising from being ignorant of the information of the amended Terms of Service.

Article 4 (Rules other than the Terms of Service)

1. 1. This Terms of Service are applied with other policies and regulations provided by the Company.
2. 2. Matters other than those provided in this Terms of Service and the interpretation of this Terms of Service shall be governed by relevant laws and regulations or commercial practices.

Chapter 2 Service Use Contract

Article 5 Establishment

1. 1. Service agreement shall come into effect after the Company verifies the information entered by the user who has agreed to this Terms of Service and then filed an application to be the Member as described in the Article 6.
2. 2. Agreement to this Terms of Service is expressed by assigning 'I Agree' checkbox in BQMS website during the Membership application.

Article 6 Service Use

1. 1. The user who wants to join a member and use the Service shall provide all information such as Name, E-mail address, Contact, etc requested by the Company.
2. 2. Samsung employees and associates must have KNOX Portal account to use the Service.
3. 3. Samsung Supplier employees and associates must be approved their applications to join BQMS to use the Service.
4. 4. The Company may allocate the User "Samsung User(or Member)" or "Supplier User(or Member)" accounts with varying levels of access according to the corporate policy.

Article 7 (Protection and Use of Personal Information)

1. 1. The Company tries to protect the Member’s personal information pursuant to related statue. When it comes to protection and use of personal information, related statue and policy on handling personal information of the Company are applied. Policy on handling personal information of the Company isn't only applied on websites which don't belong to company's official website. The Company shall not be responsible for exposed information resulted from attributable reasons of the Member.
2. 2. The Member may cancel the agreement of collection and use of personal information at any time by terminating the The Memberhip.
3. 3. The Company outsources the processing of personal information to third parties in order to provide the Service. Personal information processing is outsourced to each service provider, only to the extent that this will be necessary to provide each service individually.

Article 8 (Acceptance and Limitation of Application for Service Use)

1. 1. Pursuant to the provisions of Article 6 Application for the Service will be accepted by order of application in principle, if there is no issue with work performance or technical support.
2. 2. The Company may hold the application for use of the Service for the following cases until the reason of restriction is resolved.
   1. ① In case the capacity of the Service-related facilities is insufficient
   2. ② In case of technical difficulty or business practice difficulty
   3. ③ Other cases that the Company deems it necessary

Article 9 (Grant and Change of User ID)

1. 1. The User ID of the Samsung Member shall be assigned in accordance with KNOX Portal policy.
2. 2. The User ID of the Supplier Member shall be assigned in accordance with BQMS policy.
3. 3. The Member can read his/her personal information accessing BQMS.
   1. ① The Samsung Member can correct the user's personal information through KNOX Portal only, and BQMS is provided the corrected information from KNOX portal.
   2. ② The Supplier Member can correct his/her personal information through the Edit/Member Leave button of BQMS User Information page.
4. 4. The Member shall be responsible for his/her user ID and password. Company shall not take responsibility for any loss or unauthorized access by the third party, following the neglect ion of the Membership of managements by the Member.
5. 5. Other matters related to management and change of personal information shall be as determined by the guide for the Service.

Chapter 3 Obligation of Contracting Parties

Article 10 (Obligations of the Company)

1. 1. The Company shall not act against laws and these provisions, or good public order and morals, and will strive to offer stable service to these provisions.
2. 2. The Company shall build a security system for protection of personal information and announce personal information protection policy, and comply with it so that the Member can safely use the Service.
3. 3. The Company shall not e-mail an advertisement for profit-making against the will of the Member.
4. 4. The Company shall provide convenience to the Member in the procedure and contents related to the contract with the Member, such as the conclusion of the Service contract and the modification or cancellation of the contract. In case the Member requests the Member Leave, the Company administrator shall terminate the Membership immediately.
5. 5. If comments or complaints raised by the Member which are found objectively just, Company shall handle it immediately through appropriate procedures. If it difficult to be handled immediately the Company shall notify reasons and processing schedule.

Article 11 (Obligations of the Member Regarding User ID and Password)

1. 1. The responsibility of all the management as to ID and Password shall lie with the user except the cases that the Company takes responsibilities for them in accordance with the relevant law and personal information processing policies.
2. 2. The user shall not render a third person to use ID and Password.
3. 3. In case the Member recognizes that ID and Password are robbed or used by a third person, the Member shall notify the fact to the Company immediately.
4. 4. The Company shall not be held responsible for the consequences of the violation of preceding clauses.

Article 12 (Obligations of the Member)

1. 1. The Member shall comply with the matters that the Company announces or notices such as relevant laws, regulations of this terms of Service, use guideline, and precautions, and cannot interfere with the Company’s business. And the Member should not interfere with work, damage reputation of the Company, or damage others.
2. 2. The Member shall take responsibilities of all results caused by the his or her intentional or negligence regarding Article 11 except the cases that the Company takes the responsibility in accordance with the relevant law and personal information processing policies.
3. 3. The Member shall not perform sales activities by using the Service without prior consent of the Company. If the Member breaks it, the Member shall be liable for damages to the Company, and the Company restricts the service use or claim compensation for damages through the appropriate procedure.
4. 4. The member shall not transfer or give the service terms and conditions or other service contract status to others and shall not provide the Service as collateral.
5. 5. The Member shall not conduct any of acts in the clause 1 of Article 22 while he or she uses the Service.
6. 6. The Member shall create with correct information of the person when signing up or changing the the Membership information. If the Member registers with the information of others or false, the Member will not be able to claim all the rights related to this Terms of Service.
7. 7. If there is any change of contract details such as address, phone number, Email address, the Member shall notify to the Company by updating information directly through procedures.
8. 8. The Member shall not infringe the rights including intellectual property rights of the Company or third parties.
9. 9. The Company may terminate the contract for the Service or limit or initialize the utilization of the Service in case the Member engages in following acts :
   1. ① Registering false information when signing up or changing the membership information.
   2. ② Stealing another person's ID, password or any private information
   3. ③ Providing or selling any other member's ID to others
   4. ④ Impersonating the management staff or person concerned of the Company
   5. ⑤ Modifying the Company's client program, hacking into the Company's server or adjusting any or all of the Company's website or information posted therein, or using the Service in a manner not authorized by the Company
   6. ⑥ Disturbing or damaging the stable operation of the Service
   7. ⑦ Reproducing, altering, publishing, broadcasting the information obtained from the Service for purpose other than using it, or providing it to others without prior approval of the Company
   8. ⑧ Posting, publishing, and sending via email or other means of communication contents that violate the copyright of the Company or the third party, or other intellectual property rights
   9. ⑨ Posting, publishing, and sending via email or other means of communication contents such as sentences, figures, sounds, videos and others that violate public order and custom
   10. ⑩ Posting, emailing, and distributing by other methods of transmission offensive and Obscene information, text, images, sounds, and video clips, which can potentially Defame people or infringe on their privacy
   11. ⑪ Ridiculing, threatening, or causing constant pain or discomfort to other Members
   12. ⑫ Collecting and storing other Member’s ID and personal information without prior approval of the Company
   13. ⑬ Being objectively judged to be linked to a crime
   14. ⑭ Violating the Company’s prescribed terms and relevant Acts and subordinate statutes as well as this Terms of Service
   15. ⑮ Acting contrary to other relevant laws

Chapter 4 Service Use

Article 13 (Provision and Change of the Service)

Article 14 (Provision and Notification of Information)

1. 1. The Company may provide the Member with information about various points necessary for Members using services via e-mail or telephone communication.
2. 2. In case the Company gives notices to all of Members, a bulletin board of BQMS website can be used for a period not less than 7 days as a substitution for individual notice.

Article 15 (Posting Management and Copyright)

1. 1. The Company may take related measures such as temporary posting suspension, deletion, moving or registration refusal without the Member’s advance consent regarding posts coming under each number of the following cases :
   1. ① In case of severe insult or libel to another member or third party
   2. ② In case of dissemination or linking of content that violates the public order and the breeze
   3. ③ In case of illegal copying or hacking
   4. ④ In case of advertising for profit purposes
   5. ⑤ In case of being objectively judged to be linked to a crime
   6. ⑥ In case of the content infringing the rights of the Company, the Member or the third party’s copyright
   7. ⑦ In case of non-compliance with the Company's stated principles or the nature of the bulletin board
   8. ⑧ In case of any Junk Mail, Chain letter, Spam, or any other similar solicitation
   9. ⑨ In case it is deemed to be in violation of other related statutes
2. 2. Copyright and other intellectual property rights for the Service created and provided by the Company belongs to the Company.
3. 3. The Member shall not use or let a third party use the Company’s Service by reproducing, transmitting, publishing, broadcasting, and other methods for commercial purpose without the Company’s prior consent.

Article 16 (Privacy Protection Policy in Linked Websites)

Article 17 (Service Hours)

1. 1. The Service shall be operated 24 hours a day, seven days a year, unless there is a technical or business impact of the Company. However, the Company may temporarily suspend the Service at a time or date designated by the Company for regular system inspection, extension, and replacement. The Service suspension due to scheduled work is notified in advance via the BQMS website.
2. 2. The Company may divide the Service into a certain range and designate the available time separately for each range. However, the details are notified in advance in such cases.

Article 18 (Service Suspension)

1. 1. The Company may suspend the partial or entire services provided in the following cases :
   1. ① In case an unavoidable events due to repair or replacement and trouble of service facilities
   2. ② In case a common carrier suspended telecommunication services
   3. ③ In case there is a problem with the use of the Service due to surge in service use
   4. ④ In case there are unavoidable reasons such as a state of emergency
   5. ⑤ In case other related services are suspended or restricted
2. 2. In case of preceding reasons, the Company shall notify the Member the suspension of services as described in Article 14 except that the interruption of services caused by reasons not controlled by the Company (intentionally, fruitless disk failure by the system administrator, system down, etc).

Article 19 (User ID Management)

1. 1. The responsibility of all the management as to ID and Password shall lie with the Member.
2. 2. In principle, the User ID change is not supported, if it is desired to change for unavoidable reasons, the Member shall follow the policy of KNOX Portal, which manages the membership information originally.
3. 3. The Company shall not be responsible for any unauthorized access caused by the Member's ID and Password followed by the neglect of users or the illegal use of others.

Article 20 (The Provision of the Information)

1. 1. The Company may provide the Member with information about various points necessary for Members using services via e-mail or telephone communication.
2. 2. The Company may collect additional personal information as provided by relevant law upon agreement of Members with the purpose of improvement of services or introduction of services, etc.

Chapter 5 Termination and Limitation of Service

Article 21 (Contract Change and Termination)

Article 22 (Service Limitation)

1. 1. The Company may terminate the contract for use or limit or initialize the utilization of the Service in the event the Member violate any contents of Article 11 and 12 or engage in the following acts :
   1. ① Using of vulgar IDs and nicknames that harm our traditional custom
   2. ② Insulting other users or impeding service use
   3. ③ Receiving correction requests from Korean internet safety commission or other relative government offices
   4. ④ not using the Service for three consecutive months
   5. ⑤ Posting illegal contents such as :
          - commercial software or crack files
          - lewd materials on the bulletin board and/or any links to harmful sites
          - Articles including the purpose of conducting anti-national activities
          - Unauthorized copying or uploading of copyrighted articles
   6. ⑥ Restricted contents in accordance with the policy of KNOX Portal or BQMS
   7. ⑦ Obstructing other normal operations
2. 2. The Service use can be suspended, or terminated in accordance with the Disposable Workers' Handling Regulations without notice to the Member in accordance with the regulation on the restriction. And the Member who violates this Terms of Service shall be responsible for compensating the damages to the Company or the third party.

Chapter 6 Damages and Others

Article 23 (Scope and Claim of Damages)

Article 24 (Exemption)

1. 1. The Company shall not be liable for suspending the Service in the events not controlled by the Company such as natural disasters, wars, and other force equivalents.
2. 2. The Company shall not be liable for damages caused by the suspension or the failure of the telecommunication service by the primary communication service provider.
3. 3. The Company shall not be liable for damages caused by unavoidable causes such as repair, replacement, regular inspection, and construction of service facilities.
4. 4. The company shall not be liable for any failure or damage to the Service use caused by the reasons attributable to the Member.
5. 5. The company shall not be liable for damages caused by computer error of the User or for damages caused by the Member's false personal information and e-mail address.
6. 6. The Company shall not be liable for the benefits the user expects from using the Services nor the loss caused by the data obtained through the Service.
7. 7. The Company shall not be liable for any losses in case the profit is unable to meet the Member’s expectation or damages caused by using the Service or gained data and other Members.
8. 8. The Company shall not be liable for the content that the user posts, including information, data, reliability/accuracy of contents, and nor shall it be responsible to compensate for any loss caused by the Member's false or inaccurate content.
9. 9. The Company shall not be liable for any damages arising from the transaction of goods (including intangible goods) by member-to-member or member-to-third party service.
10. 10. The Company shall not be liable for any loss to other the Member or the third party caused by the Member's intentional or negligence.
11. 11. The Company shall not be liable for any loss related to the use of the Service provided to the Member by the Company.

Article 25 (Jurisdiction and Dispute Resolution)

1. 1. The Company and the Member must take all necessary efforts to smoothly resolve any dispute related to the Service.
2. 2. The Company shall promptly deal with comments or complaints raised by thee Member when they are deemed to be justifiable. However, if the handling is difficult immediately, the Member shall be notified by e-mail or telephone by writing the reason and the processing schedule.